Изменения

This error can appear in the cases when: it was an automatic cancellation; cancellation was executed by a user who is not able to make a refund; cancellation was made by user subagent by the click of a button "Cancel ticketing and release seats ", but this setting: ''"Enable access to cancellation of paid, but not ticketed orders (the parameter does not affect the agency users)''" was disabled for that user. The availability of refunds is regulated through the ''«Orders» - «User Rights»'' section. When refunding, the availability of the order and the possibility of a refund are checked.

Only a manager or expert can cancel a paid order.

Cancellation may be:

*[[User]]<br>

*[[Правила возврата|Refund rules (english version pending)]]