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Предусмотрено There are 2 типа войдирования:types of voiding* '''Complete voiding''' — включает в себя отмену выписки и аннуляцию заказаincludes both ticketing and order cancellation. Включается настройкой Enabled by the {{Setting|Включить возможность аннуляции оплаченныхEnable access to cancellation of paid, но не выписанных заказов but not ticketed orders (параметр не влияет на сотрудников агентстваthe parameter does not affect the agency users)}} в разделе setting in the '''Product control → Aviatickets → Processes → Ticketing process'''section.
Если в качестве источника выбраны настройки и период войдирования не заданIf the settings are selected as the source and the voiding period is not specified, то применяются параметры по умолчаниюthe default settings are applied.
В данном случае таймлимит на войдирование устанавливается из настроек, при этом войдирование доступно до 23:15 текущего дня. Если заказ выписан в 23:10, то в течении 5 минут доступна отмена выписки. По истечению таймлимита пользователю будет выведено сообщение: ''«Время на войдирование вышло.»''. Для заказов, выписанных после 23:15 и до наступления следующего дня, войдирование недоступно. In this case, the voiding timelimit is set from the settings, and the voiding is available until 23:15 of the current day. If the order was issued at 23:10, then within 5 minutes, cancellation is available. Upon expiration of the timelimit, the user will receive a message: ''«The time for logging has passed.»voiding is over»''. For orders issued after 23:15 and before the next day, voiding is not available.
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== Voiding via the system interface ==
'''Ticket voiding''' – to void a ticket in the {{NameSystem}}Websky, press the «Cancel ticketing» button on the order page. Access to ticket voiding is customized in the '''Account managment →
Access control''' section. When you click on the «Cancel ticketing» button after the time limit for voiding, a message will appear that the time for voiding is out. In this case, all actions with ticket return booking can be made only in the GDS terminal.
== Voiding settings ==
=== Voiding confirmation ===
If the agency has '''cancellation penalties''' set (the respective setting is turned on and the specific value of the penalty is established), during the full voiding the user will be shown a page confirming the agreement with the penalties.
=== Text resources ===
The names of the pop-up bar’s title, its buttons, the content of the information message in the regular voiding mode, the name of the ticketing cancel button on the order page, etc. can be changed in the ''' Site control → Text resources''' section.
=== Voiding period ===
'''Voiding period''' — The time interval during which you can cancel the ticketing.
The voiding period is determined by the settings in the '''Product control → Aviatickets → Packages and requisites → Requisites for GDS connection''' while editing particular requisites:
* {{Setting|Voiding period}} — sets the time value in the hh: mm format. В зависимости от значения настройки Depending of the value of {{Setting|Voiding period type}} setting either the specific time of the day during the ticketing day is determined, or the time interval from the time of ticketing.
* {{Setting|Voiding period type}} — determines the method of calculating the time interval for ticketing cancellation. Possible values:
** '''Fixed time of day''' — период войдирования определяется с момента выписки до конца отсчёта периода войдирования в течение дня выпискиVoiding period is determined from the ticketing time to the end of the voiding period count during the ticketing day.
** '''Time interval after ticketing— voiding period starts with ticketing and is valid for a period of time set in the {{Setting|Voiding period}} field.
* {{Setting|Voiding period source}} — two sources are available:
** '''settings''' — voiding period is set by the {{Setting|Voiding period type}} setting.
** '''supplier''' — voiding period is set by the supplier.
<span style="background-color: rgb(255, 240, 245)"><span style="font-size: large"><span style="color: rgb(255, 0, 0)">!</span></span>Voiding timelimit is returned only by GDS Sirena. For other GDSs, voiding timelimit is determined by settings.
<span style="background-color: rgb(255, 240, 245)"><span style="font-size: large"><span style="color: rgb(255, 0, 0)">!</span></span> Make sure that the values of the settings do not contradict the restrictions on the order voiding time accepted in the GDS!
==== Default voiding period settings ====
{| class="wikitable"
|-
| settings
|}
{| class="wikitable"
If a supplier is selected as a source of data on the voiding period, then {{Setting|Voiding period}} and {{Setting|Voiding period type}} can be any, as the time limit for voiding comes from the supplier after the order is issued.
<span style="background-color: rgb(255, 240, 245)"><span style="font-size: large"><span style="color: rgb(255, 0, 0)">!</span></span>We recommend setting {{Setting | Voiding period source}} to '''supplier''' only for GDS Sirena, as other providers do not return the voiding timelimit data.
== See also ==
