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[[Категория: Руководство]]

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= About Railway tickets booking =

= Rail search =

=== Railway search form ===

=== «Departure» and «Arrival» fields ===

[[Файл:Departure_arrival_fields_en.jpg|thumb|right|800px|Поля «Departure» and «Arrival» fields]]

With the«autocomplete» function, as you type, the user will be offered several options to choose from. Search by city name in Russian is supported. <br>The system finds a match based on the first two letters.

There are also pseudo links under the ''Departure'' and ''Arrival'' forms. Clicking them will allow you to quickly fill the required field.

=== «Date» field ===

There are also ''«tomorrow»'' and ''«day after tomorrow»'' pseudo links by the field, also in its lower part. Via these links, you can automatically choose departure date one or two days further. Formalizing electronic ticket is carried out 45 days before departure of domestic trains and trains to CIS countries, Republic of Estonia, Republic of Latvia, Republic of Lithuania; 60 days - for international traffic to foreign countries at global prices. The departure date can also be selected by clicking one of the dates from the calendar. If you do not select the departure date, the current date is taken as the value.

=Search results=

<br>After the «Search» button is pressed, the search process is carried out. As a result, we get a set of variants which satisfy search request conditions.

===Result page===

# '''Mini-form''' block is a form by which a client can enter new data and make a new search. The block consists of the following fields:

#* Departure;

=== Seat selection for «Common», «Sedentary» and «Soft» cars ===

After choosing the desired type of car, you will be given the opportunity to choose the number of seats and the range of numbers (within which range you want your seats to be). Thus, the system will automatically select the available seats within the specified range. If it is needed to choose a specific seat in the range of seats, the client must indicate the same seat, namely the one he wants to choose. After that, the «Buy» button will become active and turn green, which means that you have chosen the right seats and can proceed to the next section. To proceed to the next stage of the booking, it is necessary to fill out such drop-down lists as: «Seats» and «Seats with». If they are not filled in or filled in incorrectly, when you try to click on the «Buy» button, the following validation message will appear - ''«Please indicate the number of seats and the range of numbers.»'''

=== Seat selection for «Luxury», «Reserved seat» and «Coupe» cars ===

After choosing the desired type of car, you will be given the opportunity to choose the number of seats by clicking on the available numbers on the car scheme. Seats are divided into upper and lower. The gray ones are the upper places, and the white ones are the lower ones. If you want to cancel the marked places, just click on it the second time. After you select seats, the «Buy» button will become active and turn green, which means that you have chosen the right places and can proceed to the next section. If no places are selected, when you click on the «Buy» button, the following validation message will appear - ''«Please select the desired places.»''

=== Customer data forms ===

After choosing car and seats, the next stage is filling in customer data.

<br>The form should contain such information as contact and passport details.

= Ticket refund =

[[Файл:Trainrefundticket.png]]

[[Файл:Trt4.png]]

[[Файл:Trt6.png]]

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* Order ID

* PNR locator

* Booking Supplier

= See also =