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Ticketing

212 байт добавлено, 13:11, 21 марта 2020

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*'''«Options for determination process»''' — can take 2 values:

** « Ignore data from the GDS» — contract airlines directory, filled in in ~~Nemo~~Websky, is checked. If there is no airline in this directory, the user will be shown a message on the confirmation page:

В случае отсутствия авиакомпании в этом справочнике пользователю еще на странице подтверждения будет показано сообщение вида: «The ticketing rule for this combination of flights is not defined, the ticket cannot be issued automatically.».

** «Do not ignore data from the GDS» — take into account the data received from the supplier.

* there is no airport from the «Airlines for which VAT should be calculated» setting in any segment.

~~{{Attention|~~ ! '''When the «Use a supplier VAT» setting is disabled''', and the airports specified in «Airports for which VAT will not be calculated», you must specify the airlines in «Airlines for which VAT should be calculated». Otherwise, when specifying airports, but not specifying airlines - VAT will not be calculated on any directions.}}

*'''«Send S7 info flyer»''' — if at least in one of the segments of the reservation the carrier is Siberia Airlines (S7), then when checking out the tickets in the general package of documents (with MAC, EMD, insurance, etc.), an information flyer S7 arrives

** Ticketing time limit

** Time limit from UPT section

~~{{Attention|~~! At least one value must be selected.}}

*'''«Adds emd files to emaild»''' — если в заказе есть дополнительные услуги авиакомпании, то при выписке билетов в общем пакете документов (с МК, страховкой и т.д.) на почту покупателя приходит файл с данными EMD.

== Re-ticketing ==

In ~~{{NameSystem}}~~ Websky it is possible to re-issue air tickets if the following conditions are met:

* At the first ticketing in ~~{{NameSystem}}~~ Websky there were no errors;

* Order is relevant in terms of fare and timelimit.

! '''Only the manager or expert of the root agency can reissue an already voided ticket.'''

! The success of reissuing a ticket depends on many factors independent of the ~~{{NameSystem}}~~ Websky system. For example, from the terms of the airline.

=== Ticketing for several passengers in the order ===

Since tickets are issued one by one, the whole process stops when an error is received, and only the numbers of already issued tickets are entered into the PNR.

In this case, you can add the missing tickets to [[PNR]] by re-running the ticketing of this order in ~~Nemo~~Websky, provided that

* [[Галилео|Galileo]] is the supplier;

* order is relevant in terms of fare and timelimit.

2. The airline to which you set the autoticketing is not listed in the corresponding directory.

3. Ticketing error - can come from the supplier or be connected to the work of ~~{{NameSystem}}~~ Websky (in this case, you need to contact ~~{{NameSystem}}~~ Websky technical support specialists).

!

'''Attention!'''

If you issue tickets in the terminal, we recommend that you make sure that the order does not fall under automatic ticketing (the autoticketing is turned off or the order has a payment status in ~~Nemo~~ Websky - «Not paid» and payment will not be fixed).

Since there is a time gap between the ticketing in the terminal and the assignment of the «Ticketed» status to the PNR, an autoticketing of the actually written order can be started.

== Manual ticketing status control ==

The ~~Nemo~~ Websky system has the ~~ability~~ possibility to manually set the '''''Canceled''''', '''''Booked''''', '''''Issued''''' status. When manually setting the '''''Issued'''''status, ticket numbers for each passenger will be requested. In case the '''autoticketing and acquiring''' module is connected, the fields for entering the PNR locator, order ID at the airline and PCC\requisite package (selected from the list) are also displayed. After they are entered, the correct itinerary receipt will be generated and sent to the user. In case of manual fixation of the status, all automatic actions with the order will be prohibited until the manually set status is removed. This feature is only available to the administrator, manager and expert.

This functionality is controlled by the '''Manual mode for fixing the booking status''' setting in the '''Site control''' ⇨ '''Domains and protocols''' section.

== See also ==

*[[Электронный билет|E-ticket (rus)]]

*[[Тариф|Fare (rus)]]

*[[Таймлимит|Timelimit (rus)]]

Илья Шалетин

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