Voiding (Air tickets) - История изменений

Илья Шалетин в 10:12, 21 марта 2020

2020-03-21T10:12:15Z

Илья Шалетин: /* Voiding settings */

2019-06-11T12:41:19Z

‎Voiding settings

Илья Шалетин: /* Voiding confirmation */

2019-06-11T12:39:00Z

‎Voiding confirmation

Илья Шалетин: /* Voiding period */

2019-06-11T12:32:04Z

‎Voiding period

Илья Шалетин: /* Examples of voiding settings combinations */

2019-06-11T12:26:45Z

‎Examples of voiding settings combinations

Илья Шалетин: /* Examples of voiding settings combinations */

2019-06-11T12:26:14Z

‎Examples of voiding settings combinations

Илья Шалетин: /* Examples of voiding settings combinations */

2019-06-11T12:25:31Z

‎Examples of voiding settings combinations

Илья Шалетин: /* Voiding period */

2019-06-11T12:24:24Z

‎Voiding period

Илья Шалетин: /* Default voiding period settings */

2019-06-11T12:21:59Z

‎Default voiding period settings

Илья Шалетин: /* Voiding period */

2019-06-11T12:20:00Z

‎Voiding period

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 == Voiding via the system interface ==
-'''Ticket voiding''' – to void a ticket in the {{NameSystem}}, press the «Cancel ticketing» button on the order page. Access to ticket voiding is customized in the '''Account managment →
+'''Ticket voiding''' – to void a ticket in the Websky, press the «Cancel ticketing» button on the order page. Access to ticket voiding is customized in the '''Account managment →
 Access control''' section. When you click on the «Cancel ticketing» button after the time limit for voiding, a message will appear that the time for voiding is out. In this case, all actions with ticket return booking can be made only in the GDS terminal.

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 === Text resources  ===
 The names of the pop-up bar’s title, its buttons, the content of the information message in the regular voiding mode, the name of the ticketing cancel button on the order page, etc. can be changed in the ''' Site control →  Text resources''' section.
 === Voiding period ===

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 == Voiding settings ==
 === Voiding confirmation ===
-Предусмотрено 2 типа войдирования:
+There are 2 types of voiding
-* '''Complete voiding''' — включает в себя отмену выписки и аннуляцию заказа. Включается настройкой {{Setting|Включить возможность аннуляции оплаченных, но не выписанных заказов (параметр не влияет на сотрудников агентства)}} в разделе '''Product control → Aviatickets → Processes →  Ticketing process'''.
+* '''Complete voiding''' — includes both ticketing and order cancellation. Enabled by the {{Setting|Enable access to cancellation of paid, but not ticketed orders (the parameter does not affect the agency users)}} setting in the '''Product control → Aviatickets → Processes →  Ticketing process''' section.
 If the agency has '''cancellation penalties''' set (the respective setting is turned on and the specific value of the penalty is established), during the full voiding the user will be shown a page confirming the agreement with the penalties.

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 '''Voiding period''' — The time interval during which you can cancel the ticketing.
 The voiding period is determined by the settings in the '''Product control → Aviatickets →  Packages and requisites →  Requisites for GDS connection''' while editing particular requisites:
-* {{Setting|Voiding period}} — sets the time value in the hh: mm format. В зависимости от значения настройки {{Setting|Voiding period type}} either the specific time of the day during the ticketing day is determined, or the time interval from the time of ticketing.
+* {{Setting|Voiding period}} — sets the time value in the hh:mm format. Depending of the value of {{Setting|Voiding period type}} setting either the specific time of the day during the ticketing day is determined, or the time interval from the time of ticketing.
 * {{Setting|Voiding period type}} — determines the method of calculating the time interval for ticketing cancellation. Possible values:
 ** '''Fixed time of day''' — Voiding period is determined from the ticketing time to the end of the voiding period count during the ticketing day.

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 | settings
 |}
 In this case, the voiding timelimit is set from the settings, and the voiding is available until 23:15 of the current day. If the order was issued at 23:10, then within 5 minutes, cancellation is available. Upon expiration of the timelimit, the user will receive a message: ''«The time for voiding is over»''. For orders issued after 23:15 and before the next day, voiding is not available.

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 | settings
 |}
-В данном случае таймлимит на войдирование устанавливается из настроек, при этом войдирование доступно до 23:15 текущего дня. Если заказ выписан в 23:10, то в течении 5 минут доступна отмена выписки. По истечению таймлимита пользователю будет выведено сообщение: ''«The time for voiding is over.»''. Для заказов, выписанных после 23:15 и до наступления следующего дня, войдирование недоступно.
+В данном случае таймлимит на войдирование устанавливается из настроек, при этом войдирование доступно до 23:15 текущего дня. Если заказ выписан в 23:10, то в течении 5 минут доступна отмена выписки. По истечению таймлимита пользователю будет выведено сообщение: ''«The time for voiding is over»''. Для заказов, выписанных после 23:15 и до наступления следующего дня, войдирование недоступно.
-In this case, the voiding timelimit is set from the settings, and the voiding is available until 23:15 of the current day. If the order was issued at 23:10, then within 5 minutes, cancellation is available. Upon expiration of the timelimit, the user will receive a message: ''«The time for voiding is over.»''. For orders issued after 23:15 and before the next day, voiding is not available.
+In this case, the voiding timelimit is set from the settings, and the voiding is available until 23:15 of the current day. If the order was issued at 23:10, then within 5 minutes, cancellation is available. Upon expiration of the timelimit, the user will receive a message: ''«The time for voiding is over»''. For orders issued after 23:15 and before the next day, voiding is not available.
 {| class="wikitable"

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 * {{Setting|Voiding period}} — sets the time value in the hh: mm format. В зависимости от значения настройки {{Setting|Voiding period type}} either the specific time of the day during the ticketing day is determined, or the time interval from the time of ticketing.
 * {{Setting|Voiding period type}} — determines the method of calculating the time interval for ticketing cancellation. Possible values:
-** '''Fixed time of day''' — период войдирования определяется с момента выписки до конца отсчёта периода войдирования в течение дня выписки.
+** '''Fixed time of day''' — Voiding period is determined from the ticketing time to the end of the voiding period count during the ticketing day.
 ** '''Time interval after ticketing— voiding period starts with ticketing and is valid for a period of time set in the {{Setting|Voiding period}} field.
 * {{Setting|Voiding period source}} — two sources are available:

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 ==== Default voiding period settings ====
-Если в качестве источника выбраны настройки и период войдирования не задан, то применяются параметры по умолчанию.
+If the settings are selected as the source and the voiding period is not specified, the default settings are applied.
 {| class="wikitable"
 |-

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 If a supplier is selected as a source of data on the voiding period, then {{Setting|Voiding period}} and {{Setting|Voiding period type}} can be any, as the time limit for voiding comes from the supplier after the order is issued.
-<span style="background-color: rgb(255, 240, 245)"><span style="font-size: large"><span style="color: rgb(255, 0, 0)">!</span></span>We recommend setting {{Setting | Voiding period source}} to '''supplier''' only for GDS Sirena, as other providers do not return the voiding timelimit data.
+<span style="background-color: rgb(255, 240, 245)"><span style="font-size: large"><span style="color: rgb(255, 0, 0)">!</span></span> We recommend setting {{Setting | Voiding period source}} to '''supplier''' only for GDS Sirena, as other providers do not return the voiding timelimit data.
 == See also ==